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Privacy Policy

1. Overview

This Privacy Policy explains how Wiserdusk (“we”, “us”) handles personal and business data when you use wiserdusk.com, WiserFin, Wiserlytics, Wiserlytics Workspace, the Wiserdusk mobile app, Academy, expert booking, and related services.

Who we are. Wiserdusk is a sole proprietorship in India and the Data Fiduciary for this website and the Wiserdusk app. Venture apps may name the same fiduciary in their own notices. We do not sell personal data. We do not store full card numbers. Foreign users are welcome where a store or this website allows access; their data may still be processed in India and, as described below, by providers outside India.

Venture apps under the Wiserdusk umbrella (for example Hisaabio, Neowplay, Oliobay, Dragplay) may have their own privacy notices — those apply in addition to this policy for those products.

2. Information We Collect

Account: name, email, password (stored hashed), role (consumer or merchant), and profile fields you provide.

Merchant context: sector, industry, revenue band, products/services, company name, and GST where provided — used for peer benchmarks and leaderboard matching within your signup context only.

Consumer context: profession, industry, salary range, and short bio used as WiserFin AI memory.

Uploads & derived data: financial statements, salary slips, P&L / ops spreadsheets, PDFs, CSV/Excel exports, and KPI JSON produced by AI extraction.

Preferences: language (e.g. English / Hindi), visitor mode, and similar settings stored in your browser or account.

Usage & payments: pages visited, device/browser, IP address, subscription/credit usage, Razorpay payment references on the website, and Google Play purchase tokens / product IDs on the Android app (we do not store full card numbers).

Android app: account identifiers, encrypted on-device extracts, optional analytics (off until you opt in), and Google Play billing data needed to keep your Mobile Intelligence plan in sync with your Wiserdusk account. The Android app does not collect the Advertising ID, does not show ads, and does not use ad personalization.

3. How We Use Your Data

To run AI extraction, dashboards, timelines, memory companion, peer benchmarks, leaderboard scoring, and recommendations tied to your profile. Expert listings, when shown, are verified professionals from our database — we do not publish dummy or sample people in the Android app or on Experts pages.

To process subscriptions, Academy guest checkout, send service notices, and respond to support requests.

To improve product quality within your merchant signup context (industry + sector + revenue band when available). We do not mix peer comparisons across unrelated sectors.

4. Leaderboard & Peer Privacy

Rankings compare you only to peers in your industry or sector (and revenue band when available). There is no browsing of unrelated sectors.

Other users see anonymised aliases — not your company name or email. Your real identity is never shown on public leaderboards.

5. AI Processing & Anthropic

Uploads are processed using Anthropic Claude (a US-based AI provider) via our secure server proxy. We send document content needed for extraction (e.g. PDF or spreadsheet text), sector/industry context for peer benchmarks, and minimal prior-period totals when required for month-over-month comparison. We do not send tax IDs (GSTIN) or salary bands to the AI. Full profile bios and extra upload-history context are sent only if you turn on Include full upload history in AI in Account settings.

Outputs are guidance only — not audit, tax, medical, legal, or investment advice. Anthropic processes data under contract as a service provider. See Anthropic’s privacy policy for their handling practices.

6. Sharing of Information

We do not sell your personal information.

We share data with: Razorpay (website payments), Google Play Billing (Android digital subscriptions), Google Firebase (Authentication and optional Analytics only — not used as the Wiserdusk database), Hostinger MySQL (account, profile, timeline, and payments), and Anthropic (AI extraction). International transfers may occur (including to the United States). We use HTTPS and contractual safeguards where applicable.

When expert booking is live, matched experts receive only what you choose to share for a consultation. Booking is not available currently.

7. Cookies, Local Storage & Analytics

We use cookies, local storage, and similar technologies for sign-in sessions, language and visitor preferences, and analytics (e.g. Google Analytics when enabled).

The Android app does not use website cookies. It stores account session and encrypted financial extracts on the device. Optional Firebase Analytics is off until you turn it on in Account settings. Analytics, when enabled, is used only to improve the app — not for advertising, remarketing, or Advertising ID collection.

Financial extracts on web and mobile are stored locally using encryption (AES) where supported.

Google Analytics on the website loads only after you accept analytics cookies on the cookie banner. Essential cookies for sign-in and security do not require that consent.

You can disable analytics in account settings (mobile), withdraw consent by turning analytics off, or clear cookies or site data in your browser; some features (including staying signed in) may not work without essential storage.

8. Security & Retention

We use HTTPS/SSL in transit, encrypted local storage for financial extracts on supported clients, and industry-standard safeguards for the Hostinger MySQL database. Firebase is used for Authentication only. No method of transmission or storage is 100% secure.

We retain data while your account is active and up to 90 days after deletion for backup and legal obligations, except billing records retained as required by law. Raw files you upload are sent for AI extraction and are not stored on our servers; the extracted figures, summaries, and memory entries stay in your account (or on your device) until you delete them or your account. Delete your account in-app or see Delete your account.

9. Your Rights (GDPR & India DPDP Act 2023)

Subject to applicable law, you may request access, correction, export, or deletion of your personal data, withdraw consent (as easily as you gave it, for optional analytics and by deleting your account for account processing), and cancel subscriptions from your account (access continues until the end of the paid period).

Under India’s Digital Personal Data Protection Act, 2023 and DPDP Rules 2025, our Grievance Officer can be reached at contact@wiserdusk.com. We aim to respond within 30 days. If you are not satisfied with our response, you may complain to the Data Protection Board of India. You may also nominate another person to exercise your data rights in the event of your death or incapacity by emailing the Grievance Officer. For apps that host user content (for example OlioBay), we also follow the Information Technology (Intermediary Guidelines) Rules, 2021 — grievances are acknowledged within 24 hours where those rules apply, with resolution within 15 days when practicable.

You can export or delete data in supported Android apps under Profile → Account settings.

Where CERT-In directions apply to a cybersecurity incident, we will follow applicable reporting and log-retention duties.

Contact us at contact.html, info@wiserdusk.com, or contact@wiserdusk.com.

10. Children

Our services are intended for users aged 18 and above (or the age of majority in your jurisdiction). We do not knowingly collect data from children. If you believe a minor has created an account, contact us and we will take appropriate steps.

11. International Transfers

Some providers process data outside India. That can include Google (Firebase, Play, Analytics, and AdMob only in ad-supported venture apps that disclose it in their own policy — never in the Wiserdusk app), Anthropic in the United States (document text you choose to analyse), and Razorpay (website payments). Hostinger may host the site and database. We do not send GSTIN or salary-band fields to the AI. DPDP allows transfer abroad except to any country the Central Government restricts. We rely on contracts with these providers. This is not a sale of data to foreign customers.

12. Consent (DPDP Rules 2025)

Wiserdusk is the Data Fiduciary under the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025 (notified 13 November 2025). We apply the notice, consent, and security standards now, ahead of the 13 May 2027 operational deadline.

Consent is free, specific, informed, unconditional, and given by a clear affirmative action. Account creation uses two separate, unticked boxes: (1) Privacy Policy and Terms of Service, and (2) confirmation that you are 18 or older. We do not use a single “I agree” line or pre-ticked boxes. This page is the standalone notice of the data we collect and why.

You may withdraw consent as easily as you gave it (delete your account or turn off optional analytics). Withdrawal does not undo processing already completed lawfully. Personal data breaches are intimated to the Data Protection Board and affected users as required. Specified cyber incidents are reported to CERT-In within 6 hours of noticing them. Relevant logs are retained as required (typically 180 days in India).

13. Changes & Contact

We may update this Privacy Policy. Material changes will be posted on this page with a new “Last updated” date. Continued use after changes means you accept the updated policy.

Questions: Contact · info@wiserdusk.com · contact@wiserdusk.com

Governing focus: India. See also our Terms of Service.

Last updated: 2 October 2026

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