Privacy Policy

1. Overview

This Privacy Policy explains how Wiserdusk (“we”, “us”) handles personal and business data when you use wiserdusk.com, WiserFin, Wiserlytics, Wiserlytics Workspace, the Wiserdusk mobile app, Academy, expert booking, and related services.

Venture apps under the Wiserdusk umbrella (for example Hisaabio, Neowplay, Oliobay, Dragplay) may have their own privacy notices — those apply in addition to this policy for those products.

2. Information We Collect

Account: name, email, password (stored hashed), role (consumer or merchant), and profile fields you provide.

Merchant context: sector, industry, revenue band, products/services, company name, and GST where provided — used for peer benchmarks and leaderboard matching within your signup context only.

Consumer context: profession, industry, salary range, and short bio used as WiserFin AI memory.

Uploads & derived data: financial statements, salary slips, P&L / ops spreadsheets, PDFs, CSV/Excel exports, and KPI JSON produced by AI extraction.

Preferences: language (e.g. English / Hindi), visitor mode, and similar settings stored in your browser or account.

Usage & payments: pages visited, device/browser, IP address, subscription/credit usage, and Razorpay payment references (we do not store full card numbers).

3. How We Use Your Data

To run AI extraction, dashboards, timelines, memory companion, peer benchmarks, leaderboard scoring, and recommendations tied to your profile.

To process subscriptions, Academy guest checkout, send service notices, and respond to support requests.

To improve product quality within your merchant signup context (industry + sector + revenue band when available). We do not mix peer comparisons across unrelated sectors.

4. Leaderboard & Peer Privacy

Rankings compare you only to peers in your industry or sector (and revenue band when available). There is no browsing of unrelated sectors.

Other users see anonymised aliases — not your company name or email. Your real identity is never shown on public leaderboards.

5. AI Processing & Anthropic

Uploads are processed using Anthropic Claude (a US-based AI provider) via our secure server proxy. We send document content needed for extraction (e.g. PDF or spreadsheet text), sector/industry context for peer benchmarks, and minimal prior-period totals when required for month-over-month comparison. We do not send tax IDs (GST), salary bands, or full profile bios to the AI unless you explicitly opt in to extended upload history.

Outputs are guidance only — not audit, tax, medical, legal, or investment advice. Anthropic processes data under contract as a service provider. See Anthropic’s privacy policy for their handling practices.

6. Sharing of Information

We do not sell your personal information.

We share data with: Razorpay (payments), Google Firebase / Analytics (auth, cloud sync, optional analytics), and Anthropic (AI extraction). International transfers may occur (including to the United States). We use HTTPS and contractual safeguards where applicable.

Matched Experts receive only what you choose to share when booking a consultation.

7. Cookies, Local Storage & Analytics

We use cookies, local storage, and similar technologies for sign-in sessions, language and visitor preferences, and analytics (e.g. Google Analytics when enabled).

Financial extracts on web and mobile are stored locally using encryption (AES) where supported.

Google Analytics loads only after you accept analytics cookies on the cookie banner. Essential cookies for sign-in and security do not require that consent.

You can disable analytics in account settings (mobile) or clear cookies or site data in your browser; some features (including staying signed in) may not work without them.

8. Security & Retention

We use HTTPS/SSL in transit, encrypted local storage for financial extracts on supported clients, and industry-standard safeguards for cloud databases. No method of transmission or storage is 100% secure.

We retain data while your account is active and up to 90 days after deletion for backup and legal obligations, except billing records retained as required by law. Delete your account in-app or see Delete your account.

9. Your Rights (GDPR & India DPDP Act 2023)

Subject to applicable law, you may request access, correction, export, or deletion of your personal data, and cancel subscriptions from your account (access continues until the end of the paid period).

Under India’s Digital Personal Data Protection Act, 2023, our Grievance Officer can be reached at contact@wiserdusk.com. We aim to respond within 30 days.

Contact us at contact.html, info@wiserdusk.com, or contact@wiserdusk.com.

10. Children

Our services are intended for users aged 18 and above (or the age of majority in your jurisdiction). We do not knowingly collect data from children. If you believe a minor has created an account, contact us and we will take appropriate steps.

11. International Transfers

Infrastructure or AI providers may process data outside India. Where we do so, we take steps consistent with applicable law and our contracts with those providers.

12. Changes & Contact

We may update this Privacy Policy. Material changes will be posted on this page with a new “Last updated” date. Continued use after changes means you accept the updated policy.

Questions: Contact · info@wiserdusk.com · contact@wiserdusk.com

Governing focus: India. See also our Terms of Service.

Last updated: 17 August 2026

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